How to resolve a scheduling conflict

When a meeting collides with another meeting, a busy attendee, or someone’s availability, Knowhere flags it and keeps the meeting visibly unresolved until you fix it. Managers fix any meeting, team members fix their own.

Steps

1. Open the meeting (from the Schedule, a meeting list, or the Meetings view). If there’s a conflict, a red card near the top says “This meeting has a conflict” and lists what it collides with.
2. Click a conflicting meeting’s name in that card to jump to it, so you can see both sides and decide which one moves.
3. Back on the meeting you want to move, click Edit in the action bar at the top.
4. Change the Date, Start Time, or Duration to an open slot. If Knowhere suggests alternative times, click Use this time to fill them in for you.
5. Click Save Changes. Once the collision is gone, the meeting stops showing as tentative.

Good to know

Conflicts are advisory, so you can always choose to schedule through one (the meeting stays Tentative until resolved). The one hard stop is Space capacity, Knowhere won’t book more people than the room holds. Conflicts also surface as a count on the event’s Meetings view and on the schedule grid. More in Conflict detection & availability.