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How to add notes and generate a Debrief

Notes capture what happened in a meeting. The Debrief rolls those notes into a clean summary you can paste into your CRM. Anyone on the meeting can add notes. Generating a Debrief is a manager action on higher plans.

  1. Open the meeting and scroll to the Notes section.
  2. Click the Add Note box at the bottom and type what happened.
  3. To notify a teammate, type @ and their name. They get an email.
  4. Click Add Note. Your note appears at the top with your name and a timestamp. Hover a note to reveal the pencil (edit) and trash (delete) icons on your own notes.

Meeting Notes section showing a notes list with an @mention and the Add Note box

Once the meeting has ended, saving a note also triggers the automatic extraction: commitments become tracked to-dos, and the meeting earns a substance grade (Concrete, Directional, or Fluff) that shows up on the event’s Meetings list and in Sales Inference. No button. Write down what happened, including who owes what by when, and the bookkeeping does itself.

  1. In the same Notes section, once the meeting has at least one note, click Generate Debrief in the top-right (managers only).
  2. Knowhere reads the notes and adds a structured summary (Key Wins, Key Points, Challenges & Concerns, Recommended Follow-ups) as a read-only entry.
  3. Copy it with one click and paste it into your CRM, a follow-up email, or a pipeline review. Generating again replaces it with a fresh summary of the current notes.

Generated Debrief showing Key Wins, Key Points, Challenges & Concerns, and Recommended Follow-ups with a copy icon

Debriefs show up in the “Recent Debriefs” widgets and in each account’s history, and the event wrap-up checklist flags meetings still missing one. See Meeting notes & The Debrief.