Requests & public booking

Requests are how the outside world gets onto your schedule. Customers ask for time through your public booking pages or the on-site kiosk. Managers approve or decline. Approved requests become meetings. Nothing lands on the calendar without your say-so. The one exception is opt-in. Demo-station bookings can confirm instantly if you turn that on (see below).

Public booking pages

Who it’s for: your customers and prospects. No login, no account.

Two flavors, both switchable per event:

• The event booking page: a branded page for the whole event: your logo, the event’s dates and location, and an optional welcome message you control. Visitors enter their contact details, pick a preferred date and time from the slots you’ve made available, add alternate times, and send the request.
• Personal booking pages: every team member gets their own link, scoped to their availability at the event. Perfect for pre-event outreach: drop it in an email signature or a LinkedIn message and let prospects ask for time with that specific rep.

Both links are generated in the event’s Sharing settings, along with an embeddable widget you can place directly on your own website. Public submissions are protected against bots and abuse.

Offered slots come from the event’s operating hours and the team member’s stated availability. The full conflict check runs when a manager approves (see Conflict detection).

Book a demo (demo stations)

Who it’s for: your customers and prospects, no login needed. Managers set it up.

If your booth runs scheduled demos (a screen, a rig, a product table), you can let visitors book a demo slot directly instead of asking for a meeting with a person. Setup is two switches:

1. Mark a Space as a demo station. When adding or editing the event’s Spaces (or in the Spaces step of event setup), turn on Bookable demo station, give it a demo topic (what visitors see), an optional one-line description, and a slot length: 15, 30, 45, or 60 minutes.
2. Turn on Demo stations in the event’s booking settings, next to the public-booking toggle. This adds a Book a demo mode to the public page.

The booking page then opens with two choices, Book a demo or Meet with our team. In demo mode, visitors pick a demo from the station list (“What would you like to see?”), enter their contact details, and grab a time from that station’s slot grid. There’s no meeting-reason box. The chosen demo is the reason. Slots are the station’s fixed length, offered within the event’s operating hours, with already-booked times blocked out. If someone else grabs the slot mid-booking, the grid refreshes and asks them to pick another time.

Instant confirmation is your call. Turn on Auto-confirm demo bookings and a booked slot becomes a confirmed Demo meeting on the spot, no approval step. The visitor sees “You’re booked.” and gets a confirmation email with an add-to-calendar invite attached, and your managers get a heads-up email that a demo was booked. Set the company-wide default with Auto-confirm station bookings in Settings → Company → Event Defaults. Any event can override it in Configure. Leave auto-confirm off and demo bookings land in the request queue like any other request, labeled with the demo topic, for a manager to approve.

The request queue

Who it’s for: managers.

Every request, whether from the event page, a personal link, or the kiosk, lands in Requests, tabbed by pending, approved, and declined, with a badge in the sidebar when something’s waiting. Each request shows who’s asking, which team member they asked for, the requested time and any alternates, the duration, and their reason. Demo-station bookings that weren’t auto-confirmed appear here too, labeled with their demo topic.

• Approve & schedule: opens the meeting form pre-filled from the request. You pick or adjust the final time (with live conflict checking), save, and the meeting is on the schedule.
• Decline: with an optional note.

The requester is notified by email either way: request received, confirmed, or declined.

Where requests show up

• All Requests: the company-wide queue across every event.
• Per-event Requests: the same queue scoped to one event, next to a shortcut for setting up that event’s booking page.
• The live queue on Event Overview: during the event, new requests stream into the “Requests & Walk-ups” widget alongside kiosk walk-ups, each with a one-click Review action.
• Ask the Know It All: inbound requests are searchable like everything else.